Meet Milo
A smart virtual assistant chatbot for Fortum to handle various customer service tasks. Milo helps to create a better customer experience throughout each consumers touchpoint.
Milo is a software application (AI) designed to simulate human conversation over the internet. Milos technology uses natural language processing and artificial intelligence to understand what a human needs, and adapts it’s response to help end users reach a desired outcome.
Milo works on all browser platforms as well as Android and IOS mobile devices.
Milo has been animated on the right side of the browser so that it will take the attention of the customers who need help